ITS Management Sdn Bhd

Management System Certification

ISO 9001 Quality Management System (QMS)

Take your business to greater heights by implementing the world’s most widely-used standard.

ISO 14001 Environmental Management System (EMS)

Make your business practices ‘greener’ and enhance your corporate environmental responsibility.

ISO 45001 Occupational Health & Safety (OH&S)

Take your employees wellness and well-being into greater consideration with the ISO 45001 Systems Certification.

ISO 22000 Food Safety Management System (FSMS)

Provide good manufacturing practices for all sectors of the food industry.


Manage the food hygiene and safety procedures in your food business.

MS 1514 Good Manufacturing Practices (GMP) For Food

Harmonising good compliance and hygiene requirement.

IATF 16949 QMS – Automotive

Make your business stand out with a world class standard recognized by global automotive manufacturers. 

ISO 37001 Anti-Bribery Management Systems (ABMS)

Tackle bribery and prevent it within your business with ISO 37001 Certification.

What We Offer: Consultancy + Training

We offer specialized expertise and extensive practical experience to assist client in developing management system from the initial concept to establishment and successful implementation of the management system.

Gap Assessment

We will conduct a review of your current management system practices, controls and documentation, to determine the extent to which you conform to those required by the specific ISO, IATF or other standard. An audit report will be presented with our findings and recommendations.

Project Planning and Organization

We work with senior management or the implementation team to:

  • Review the findings and recommendations of the Consultant’s Gap Assessment 

  • Identify, plan and schedule system development and implementation activities. 

  • Identify and plan resource requirements for the project 

  • Approve the proposed implementation plan and schedule 

  • Agree on the scope of consulting to be provided. 

Process Identification and Documentation

We help you identify and effectively document all organizational processes relevant to your quality management system. These include customer-oriented, management, product realization, resource planning, measurement, support and outsourced processes. We use unique process documentation techniques designed to add value and be easily understood and used by all employees.

System Development and Implementation

We work with your implementation team and process personnel to:

  • Develop and implement adequate controls and documentation for effective planning, 

  • operation and control of all management system processes. 

  • Create management system awareness at all levels within your organization. 

  • Ensure methods for interaction and communication between processes are defined, understood and effective. 

  • Establish and track appropriate performance objectives for key processes. We provide guidance on achieving these objectives. 

  • Ensure appropriate records are maintained for all processes. 

  • We use proven tools and techniques to help you develop a management system that can be certified in the shortest possible time as well as contribute to your bottom line in improved operational performance.

Management System Documentation

We help you develop and in many instances provide hands-on assistance in preparing your quality manual, procedures, work instructions, forms, checklists and other operational documents. We will work closely with your personnel in this activity as it is important that they understand, use and take ownership for these documents and implementation.

Documentation Review

If you have completed your documentation and need an expert review before you submit it to your Certification Body (CB), we provide this service as well. We have either prepared prepared or reviewed hundreds of quality manuals and documents, both as CB auditors as well as consultants. We make sure that all your documents conform to requirements.


Once the management system has been fully implemented and sufficient records exist to demonstrate effective performance, we will conduct a pre-assessment audit to determine whether your management system is ready for a formal audit by an accredited Certification Body.

We will present an Audit Report and work with your staff to determine appropriate corrective action for any non-conformances found.

At this time we will also make your employees familiar with the certification audit process and provide guidance on handling external audit interviews.

Support during the Certification Audit Process

We have significant experience with the external certification process. Early in the implementation schedule we will help you select an appropriate Certification Body. During the certification audit, we can arrange to be on site to provide guidance in addressing any issues or corrective action required by the external auditor. We guarantee customer satisfaction and we will work with you until your organization is successfully certified.

Continual Improvement Process

Your management system must be a dynamic process to continually improve the effectiveness and efficiency of your organization. We can train your employees in problem-solving skills and techniques to keep this process robust and focused to ensure value-added measurable results and continuity of certification. 


Our experts will help you to better understand what a management system is, how to implement it, and how to audit your system.