QA & QC Inspector Development Program

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Johor Bahru

Schedule : 29 & 30 March 2011 (2 Days), 09:00AM – 05:00PM

Petaling Jaya

Schedule : 26 & 27 April 2011 (2 Days), 09:00AM – 05:00PM

Course Fee: RM880.00/pax

Course Content

Quality and customer’s need

• Quality in term of Productivity, Cost, Delivery, Morale and   Safety

• Different in QA and QC

Group work:

Who is your customer?

What are requirement, specification and need?

• The Plan, Do, Check & Act cycle

• Process Control in term of 4M – Man, Method, Material & Machine

• Data Collection and Sampling Plan

• Data analysis and presentation

Group work:

Developing check sheet

Identify check points in process control

• Common quality improvement tools

-Check sheet

-Graphs and charts

-Cause and effect diagram

Group work:

Problem solving – looking for root cause

• Team work and communication

• Value-added activity as QC inspector


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